SHIPPING POLICY

SHIPPING POLICY

Last Updated: July 31, 2026

At Innerhealingswithpooja, we are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully before placing your order.

1. Order Processing

  • Orders are processed within 1–3 business days after successful payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • During festivals, promotional events, or high-demand periods, processing times may be slightly longer.

2. Delivery Time

Estimated delivery timelines are:

  • Metro Cities: 3–5 Business Days
  • Other Cities & Towns: 5–8 Business Days
  • Remote Locations: 7–10 Business Days

Delivery times are estimates and may vary due to weather conditions, courier delays, or unforeseen circumstances.

3. Shipping Charges

  • Shipping charges (if applicable) are calculated and displayed during checkout.
  • Any free shipping offers will be clearly mentioned on the website during promotional periods.

4. Order Tracking

Once your order is shipped, you will receive a confirmation email or SMS containing your tracking number and courier details.

You can use the tracking number to monitor your shipment until delivery.

5. Delivery Attempts

Our courier partners will make multiple delivery attempts.

If delivery is unsuccessful due to an incorrect address, unavailable recipient, or refusal to accept the parcel, the order may be returned to us.

Additional shipping charges may apply for re-dispatch.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

7. Damaged or Lost Shipments

If your order arrives damaged or appears to be lost during transit, please contact us within 48 hours of the expected delivery date.

Please provide:

  • Order Number
  • Tracking Number
  • Photos (if applicable)

Our team will investigate and assist you as quickly as possible.

8. International Shipping

Currently, Innerhealingswithpooja ships within India only.

If international shipping becomes available in the future, this policy will be updated accordingly.

9. Contact Information

For any shipping-related queries, please contact us:

Legal Name: PRABHAT DWIVEDI

Trade Name: Innerhealingswithpooja

GSTIN: 29AVHPD6318G1ZL

Registered Office Address:
P NO 152A, Kannur Village,
Bengaluru, Bengaluru Urban,
Karnataka – 562149, India

Phone: +91 90359 46896

Email: Innerhealingswithpooja@gmail.com

Thank you for shopping with Innerhealingswithpooja. We appreciate your trust and are committed to ensuring a smooth and reliable delivery experience.